Seniors Abuse and Information Line

Seniors First BC (formerly BC Centre for Elder Advocacy and Support) is committed to protecting the legal rights of older adults, increasing access to justice for older adults, informing the public about elder abuse, and providing supportive programs for older adults who have been abused.

Elder abuse in any form is wrong. Unfortunately, some seniors suffer from abuse and neglect, sometimes from caregivers or family members. Abuse can take many forms, such as physical, sexual, emotional, financial, or spiritual.

Neglect and self-neglect are also forms of abuse. Self-neglect happens when a senior lives in a way that puts his or her own health, safety, or well-being at risk.

Address / Contact Info

Seniors First BC
BCBC

Phone Numbers

Toll-Free Help Line: 1-866-437-1940
Toll-Free TTY Help Line: 1-855-306-1443
Administration Office: (604) 688-1927

Hours of Operation

SAIL Hours: Weekdays, 8am to 8pm
Weekends, 10:00am to 5:30 pm

Closed on statutory holidays.

Language interpretation available 9am to 4pm Monday to Friday

Web Links

Areas Served

Communities ServedValemount

Service Details

Languages spokenEnglish

Connect on Social Media

This program was last updated on: Wed Sep 03 2025 11:35am.